Privacy Policy

BaCare, operated by Jeeb w Waddi Logistics Solutions Co., Riyadh, Saudi Arabia

This document is not final. BaCare has not launched publicly. This page exists so the app can link somewhere it controls, and the wording below is a placeholder that has not been reviewed by a lawyer. The final privacy policy will be published here before the service is offered to customers. If you are reading this and you are already a customer, please contact us at the address below.

What we collect

Your mobile number, which is how you sign in. Your name and email address if you provide them. The addresses where you want work carried out. Details you choose to give about your home, such as its size or whether there are pets, so a suitable cleaner can be sent. Your bookings and their history.

Payment details

BaCare does not receive or store your card number. Card details are sent from the app directly to our payment provider, which returns a token that stands in for the card. We keep that token and the card's brand and last four digits so you can recognise it.

Who sees your information

The cleaning company assigned to your booking receives what it needs to carry out the work, including your name, address and contact number. Our payment provider receives what it needs to take payment.

Consent

You are asked separately before any household details are used, and marketing messages are off unless you turn them on.

Your rights

You can delete your account from inside the app, which removes your personal data. You can ask us what we hold about you. The final version of this document will set out these rights in full, including how they work under the Saudi Personal Data Protection Law.

Contact

Use the address at the foot of this page for any question about your data.